OCvoice · ความช่วยเหลือ
เราจะช่วยคุณได้อย่างไร?
เลือกหัวข้อด้านล่าง หากไม่พบคำตอบ โปรดโทรหรือส่งอีเมลถึงเรา
Unstable connection
Read the broadcast’s current message first. Interrupted audio data does not identify the cause; use network advice when there is evidence of a connection problem.
Didn't receive your sign-in email?
Sign-in happens via an email from us. If it never arrives, it's usually a work or organisation mailbox holding it back — here's how to move forward.
Pick and set up the right microphone
How to select an audio input, position the microphone, and read LIVE INPUT. The meter shows audio level, not translation quality.
Get sound from your mixer into OCvoice
The best audio comes straight from the sound desk: an aux send carrying speech only, through a small USB audio interface, into the microphone picker. Here's how to wire it.
Translate a stream or video (browser tab)
Need OCvoice to translate audio playing on the computer — a livestream or video? Use the browser-tab source. No virtual audio drivers needed.
Listen along on your phone
No app — everything runs in your phone's browser. Scan the QR code, pick your language, and hear the sermon in your own language with subtitles.
Supported browsers for broadcasting
Broadcast from Chrome or Edge. Safari can't share tab audio and handles audio devices less reliably — but listeners can use any browser.
Checklist for your first events
What organisations typically forget the first few times with AI translation — learned from those who've done it before.
ติดต่อเราโดยตรง
เราต้องการให้ติดต่อทาง SMS หรืออีเมลเป็นหลัก หากต้องการคำตอบอย่างรวดเร็ว ก็ยินดีให้โทรมาสอบถามได้