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OCvoice · Aide

Comment pouvons-nous vous aider ?

Choisissez un sujet ci-dessous. Si vous ne trouvez pas la réponse, appelez-nous ou envoyez-nous un e-mail.

Unstable connection

Read the broadcast’s current message first. Interrupted audio data does not identify the cause; use network advice when there is evidence of a connection problem.

Didn't receive your sign-in email?

Sign-in happens via an email from us. If it never arrives, it's usually a work or organisation mailbox holding it back — here's how to move forward.

Pick and set up the right microphone

How to select an audio input, position the microphone, and read LIVE INPUT. The meter shows audio level, not translation quality.

Get sound from your mixer into OCvoice

The best audio comes straight from the sound desk: an aux send carrying speech only, through a small USB audio interface, into the microphone picker. Here's how to wire it.

Translate a stream or video (browser tab)

Need OCvoice to translate audio playing on the computer — a livestream or video? Use the browser-tab source. No virtual audio drivers needed.

Listen along on your phone

No app — everything runs in your phone's browser. Scan the QR code, pick your language, and hear the sermon in your own language with subtitles.

Supported browsers for broadcasting

Broadcast from Chrome or Edge. Safari can't share tab audio and handles audio devices less reliably — but listeners can use any browser.

Checklist for your first events

What organisations typically forget the first few times with AI translation — learned from those who've done it before.

Contactez-nous directement

Nous préférons les SMS ou les e-mails. Vous pouvez aussi nous appeler pour obtenir une réponse rapide.

SMSAppeler +45 27 28 94 41Envoyer un e-mail
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