Privacy Policy
Last updated: 8 March 2026
This privacy policy describes how OCvoice collects, processes, and protects your personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act (Act No. 502 of 23 May 2018).
1. Data controller
The data controller responsible for the processing of your personal data is:
OCplan ApS
CVR no.: 42665797
Odinsgade 6, st.
7400 Herning, Denmark
Email: privacy@ocplan.dk
2. What personal data do we process?
We process the following categories of personal data depending on how you use the service:
**Listeners (the congregation):**
- Language preference (stored locally in your browser only)
- No personal data is collected or sent to our servers
**Church administrators (account holders):**
- Name and email address (when creating an account)
- Organization name and settings
**During live sessions:**
- Audio recordings of speech (processed in real time to text, then deleted)
- Transcriptions and translations of the speech
- Anonymized statistics (number of listeners per session)
3. Purposes and legal basis
We process your personal data for the following purposes:
**Delivery of the service (GDPR Art. 6(1)(b) — performance of contract):**
- Real-time speech recognition and translation
- Administration of your account and organization settings
- Displaying subtitles and playing audio for listeners
**Improvement of the service (GDPR Art. 6(1)(f) — legitimate interest):**
- Retention of transcriptions and translations to improve translation accuracy
- You may object to this processing at any time (see section 7)
4. Recipients and data processors
To deliver the service, we use third-party data processors in the following categories:
- Speech recognition (audio is processed in real time and not retained by the processor)
- Translation and text processing
- Text-to-speech
- Authentication and user management
- Database and hosting
We have entered into Data Processing Agreements (DPA) with all processors in accordance with GDPR Art. 28. A list of current data processors can be obtained by contacting privacy@ocplan.dk.
5. Transfers to third countries
Some of our data processors are established in the United States. Transfers are made on the basis of:
- The European Commission's adequacy decision for the EU-U.S. Data Privacy Framework, or
- EU Standard Contractual Clauses (SCC) pursuant to GDPR Art. 46(2)(c)
We conduct Transfer Impact Assessments (TIA) to ensure adequate protection of your data.
6. Retention periods
- **Audio data:** Processed in real time and deleted immediately after transcription. Audio is not stored.
- **Transcriptions and translations:** Retained as long as the organization has an active account. Deleted within 30 days of account closure.
- **Account information (name, email):** Retained until you request deletion or the account is closed.
- **Local browser data (language preference, etc.):** Controlled by you and can be deleted via browser settings.
7. Your rights
Under the GDPR, you have the following rights:
- **Access (Art. 15):** The right to obtain confirmation of whether we process your personal data and to access it.
- **Rectification (Art. 16):** The right to have inaccurate data corrected.
- **Erasure (Art. 17):** The right to have your personal data deleted under certain conditions.
- **Restriction (Art. 18):** The right to request restriction of processing.
- **Data portability (Art. 20):** The right to receive your data in a structured, machine-readable format.
- **Objection (Art. 21):** The right to object to processing based on legitimate interest.
- **Withdrawal of consent (Art. 7):** If processing is based on consent, it may be withdrawn at any time.
To exercise your rights, contact us at privacy@ocplan.dk. We respond to requests within 30 days.
8. Right to lodge a complaint
If you are dissatisfied with our processing of your personal data, you have the right to lodge a complaint with:
Datatilsynet (Danish Data Protection Agency)
Carl Jacobsens Vej 35
2500 Valby, Denmark
Phone: +45 33 19 32 00
Email: dt@datatilsynet.dk
www.datatilsynet.dk
9. Changes
We reserve the right to update this privacy policy. In the event of material changes, we will notify account holders by email. The latest version is always available on this page.